Menzaman makes every effort to process orders as fast as possible.
We ship in-stock orders within 4-7 business days. For custom, made to order products, please allow 2- 3 weeks for production time.
If you order other items in addition to a made to order or personalized item, they will all ship together.
You will receive an email with a tracking number when your order is fulfilled.
If the billing and shipping addresses on your order do not match, or if your address is not a verified address, for security reasons we may require additional verification from you, which may delay your order.
For security reasons, purchases over a certain value may also require additional verification. Please feel free to email us with any questions.
Menzaman designs one-of-a-kind jewelry. We make every attempt to keep our website current of in-stock product. In the exception that you have ordered a product that has been sold, we will notify you via email so you may order a different product or place a custom order.
All orders are shipped free of charge within the continental United States via USPS Priority Mail. We insure all shipments and provide a tracking code.
Menzaman is not liable for any lost, stolen or unclaimed packages. We are not responsible for packages that are lost or not delivered due to an insufficient or incorrect address or a full mailbox.
If the package is returned to us you are responsible for the shipping cost to reship the merchandise.
If you would like a different shipping method, please contact us at firstname.lastname@example.org. For international orders, Menzaman gives you two options to choose from when you check out.
All shipments include insurance and tracking.
Any taxes and/or duties due upon International delivery are the sole responsibility of the purchaser. All orders over $300 will need to be signed for unless you request an exception.
Menzaman makes the best effort to accurately describe and portray all items and provide relevant size and shape information. P
lease ask any questions you may have prior to placing your order.
All online and in-person sales are final.
Returns and exchanges are circumstantial and handled on an individual basis.
To discuss a return, you must contact us within five (5) days of receipt of purchase.
Please email us at email@example.com with requests on unworn and undamaged jewelry. Refunds will only apply if the jewelry is damaged.
Menzaman reserves the right to deny any unreasonable exchanges. Shipping charges are not refundable. We do not cover the shipping cost of a return and recommend that returns be insured for the full retail value of the merchandise as well a tracking number for your package.
The item returned unworn and undamaged and shipped with all the original packaging, including all tags, jewelry cards/tags, and boxes.
Please keep your receipt for your records as well as our company flyer for future purchases.
We endeavor to collect here only information, which is relevant for the purposes of processing your purchase. We do not share your information with any other parties, excepting those required for processing your order. We value our customers and therefore respect your privacy.
The Menzaman Jewelry website uses Major credit card processors to process payment in a secure encrypted gateway.
All designs, photographs, images, graphics and content on this website are the property of Menzman Jewelry and may not be used, copied, reproduced, adapted or distributed without express written permission. Intellectual property of Menzaman Jewelry 2017 ©.
We value your trust in our services and we want to make your experience as safe as possible by using multiple layers of checkout security measures.
1- Secure Socket Layer or SSL Certified. SSL is a security technology which encrypts personal transaction details.
2- All payments are processed through well renown credit card services in order to help safeguard personal and payment details.
3- We are PCI-DSS compliant. The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards designed to ensure that ALL companies that accept, process, store or transmit credit card information maintain a secure environment.